Privacy Policy

Privacy Policy – Holdmate

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from holdmate.com (“the Website”).


Personal Information We Collect

Information Collected Automatically

When you visit the Website, we automatically collect certain information about your device, including:

  • Browser type

  • IP address

  • Time zone

  • Cookies stored on your device

  • Pages or products viewed

  • Websites or search terms that referred you to the Website

  • Information about how you interact with the Website

We refer to this as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies – small data files stored on your device. Learn more about cookies and how to disable them at: http://www.allaboutcookies.org

  • Log files – track actions occurring on the Website, including IP address, browser type, referring/exit pages, and timestamps

  • Web beacons, tags, and pixels – electronic files that monitor browsing behavior

Information You Provide

When you place or attempt to place an order through the Website, we collect:

  • Name

  • Billing address

  • Shipping address

  • Payment information (including credit card details)

  • Email address

  • Phone number

We refer to this as “Order Information.”

When we use the term “Personal Information,” we mean both Device Information and Order Information.


How We Use Your Personal Information

We use Order Information to:

  • Fulfill your purchases, including processing payments and arranging shipment

  • Communicate with you

  • Screen for fraud or security risks

  • Provide product information, updates, or promotional content based on your preferences

We use Device Information to:

  • Identify potential risks or fraud (especially by checking IP addresses)

  • Improve and optimize the Website (for example, analytics on how customers browse and interact with the Website)

  • Evaluate the effectiveness of marketing and advertising campaigns


Sharing Your Personal Information

We share your Personal Information with trusted third parties to help us operate our business:

We may also share Personal Information to:

  • Comply with applicable U.S. laws or lawful requests (such as subpoenas or court orders)

  • Protect the rights, safety, and integrity of Holdmate, our users, or the public


Behavioral Advertising

We use your Personal Information to provide targeted advertising and marketing based on your interests.

To learn more about targeted advertising, visit:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted ads here:

You can also manage preferences through the Digital Advertising Alliance opt-out portal:
http://optout.aboutads.info/


Do Not Track

Please note that the Website does not change its data collection practices when receiving a “Do Not Track” signal from your browser.


Your Rights (U.S. Residents)

U.S. privacy laws vary by state. Depending on your state of residence, you may have rights such as:

  • The right to request access to the Personal Information we hold about you

  • The right to request deletion of your Personal Information

  • The right to request correction of inaccurate information

  • The right to opt out of the sale or sharing of Personal Information (required in states like California, Virginia, Colorado, Connecticut, and Utah)

To exercise any applicable rights, contact us at: contact@holdmate.com

We will respond within the time frames required by applicable U.S. state laws.


Data Retention

We retain Order Information for our records unless and until you request deletion, or as required by U.S. law for accounting or compliance purposes.


Minors

The Website is not intended for individuals under the age of 16.
We do not knowingly collect personal information from children.


Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Legal requirements

  • Our practices

  • Operational or technological updates

Revisions will be posted on this page with an updated “Last Modified” date.


Contact Us

For questions about this Privacy Policy or our data practices, contact us at:

📩 contact@holdmate.com